We should strive to incorporate the 3 positive c's and the 3 negative c's into each of our communication. To be an excellent communicator we should master the skill of Clarity. We should language that is easy for our audience to understand. We should plan ahead when we have to initiate a difficult conversation. We also should master Consistency. We should be committed to following and enforcing our policies and do not practice favoritism. Also, the 3rd c would be Caring. We should hold children dear to our heart if we are to be in this profession. Children sense when they aren't cared for even with no actions at all. Children learn best with support and respect. We should also master the skill of listening to other.
We should also strive to completely eliminate the negative c's. The 1st negative c is Confrontation. We need to be careful that our actions do not make other feel uncomfortable and refrain from using words such as bad, wrong, or I want. We want to facilitate discussion, not confrontation. The 2nd negative c is Conflict. The very first step in resolving conflict is to identify the issues that everyone agrees upon. The ability to handle conflict and resolve it appropriately is a difficult skill. We need to be able to think on our feet, know our policies and handbook and be prepared for questions. The 3rd negative c is Carelessness. To be an effective communicator, we need to be organized. We need to keep information current and accessible to prevent any mixups and hurt feelings from happening. This is my conclusion of the 3 Positive C's and the 3 Negative C's.
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